Please note there are some delays with the Royal Mail delivery network (due to a very large amount of mail and parcels currently being sent) so some orders may take a few days longer to arrive (Some areas are currently having considerable delays). For updates please see the Royal Mail Website
Please note that Parcelforce as with most offer couriers are
experiencing delays so our next day delivery service is now taking 1-3
days instead of just the 1 day.
As a family run business we take pride and care with all of our orders and your order will be well packed and dispatched on the same day (Monday to Friday) as the order is placed as long as it is before 2:00pm, after 2:00pm your order will be packed and await shipping till the following working day (Monday to Friday).
Standard Delivery (£2.99 Inc VAT / Free Delivery for orders of £50 or more) - Orders are sent via the Royal Mail 48 service and should arrive within 2-3 working days of ordering to mainland UK (Please make sure someone will be in to accept the parcel at the delivery address provided - Or provide an address where someone will be available to accept the order. If you are not in then the delivery will await collecting from your local Royal Mail collections office).
Please note that Parcelforce as with most offer couriers are experiencing delays so our next day delivery service is now taking 1-3 days instead of just the 1 day.
Next Day Delivery (£9.95 Inc VAT) - Parcelforce 24 orders will be delivered the next working day after shipping (Monday to Friday , excluding public and bank holidays - It may take longer to Scotland and Northern Ireland). Orders placed after 1:30pm will be shipped the next working day, Monday to Friday (excluding public and bank holidays). Please note there are no deliveries on Saturday or Sunday only Monday to Friday excluding public and bank holidays.
All orders are sent by tracked delivery (so you can see when an order is shipped and when a delivery attempt or delivery has been made). If not in a card maybe left to let you know that they will try to deliver again the next working day or that it can be collected from a local Royal Mail colle ctions office. You can check the status of your order by contacting us and we can provide you with the tracking details.
Please also note we only deliver to the United Kingdom and can not delivery outside of the UK (we can not currently delivery to Jersey, Guernsey or the Isle of Man due to the delicate nature of our products), we also can not book or guarantee a delivery time and delivery times will be between 8am - 6pm.
If you need an order by a specific date please let us know before ordering and we can advise if the order will be with you by this date. For a small additional charger we can ship by 24 hour delivery (Please note that Scotland can take 2 working days to deliver). Please contact us for further information.
Once you have placed an order we will confirm your order via email. Please check your order is correct and if not email us back right away. if you do not receive this email please check your spam folder.
Further Information on our 2-3 working day delivery - All orders placed on a weekday before 1:30pm will be shipped that day, if an order is placed after 1:30pm on a Friday or over a weekend your order will be shipped the next working day (usually a Monday, unless this is a bank holiday) and will arrive within 3 working days from shipping. If you have any questions please email us.
Parcelforce 24 Deliveries
Further Information on our 24 hour delivery (Mainland UK Only) - All orders placed on a weekday before 1:30pm will be shipped that day, if an order is placed after 1:30pm on a Friday or over a weekend your order will be shipped the next working day (usually a Monday, unless this is a public or bank holiday) and should arrive within 1 working day (Monday to Friday, excluding public and bank holidays) from shipping. If you require you order for the weekend please ensure your order for Next Day delivery (Monday to Friday) is placed before 1:30pm on Thursday as if placed after 1:30pm on Thursday it will not be shipped till Friday for delivery on Monday (excluding Bank Holidays when it would then arrive on Tuesday). If you require a weekend delivery then please email us and this can be arranged but at an extra cost as most couriers do not delivery at weekends.